GuestFlow Terms and Conditions
Effective Date: 2/17/2026
Last Updated: 2/17/2026
Welcome to GuestFlow (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, systems, and related offerings. By accessing this website or engaging our services, you agree to these Terms.
1. Services Overview
GuestFlow provides a fully managed podcast guest acquisition system, including but not limited to:
Prospect sourcing
Outreach campaign deployment
AI-powered qualification workflows
Booking automation
Reporting dashboards
Content repurposing (if applicable to selected tier)
All services are delivered under a separate Service Agreement where applicable.
We reserve the right to modify, update, or discontinue services at our discretion.
2. Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts to use our services. By engaging GuestFlow, you represent that you:
Own or have authority to operate the podcast in question
Have permission to use provided domains and email accounts
Will comply with applicable communication and data laws
3. Performance Guarantee
Where stated, GuestFlow may offer a performance guarantee (e.g., 3–5 niche-specific guests per week within 90 days). The guarantee is subject to:
Timely client cooperation
Approval of outreach messaging
Use of recommended infrastructure
Compliance with onboarding requirements
Continued service subscription
The guarantee does not apply if:
Client delays onboarding
Client modifies approved systems
Client fails to respond to qualified guest bookings
Client requests niche pivots mid-campaign
Email deliverability is compromised by prior domain misuse
Guarantee fulfillment may include continued optimization at no additional management fee until agreed benchmarks are met.
No cash refunds are provided unless explicitly stated in a signed agreement.
4. Client Responsibilities
You agree to:
Provide accurate podcast positioning information
Approve messaging and targeting
Maintain access to required platforms (email, CRM, calendar, LinkedIn, etc.)
Respond to booked guests in a timely manner
Comply with all applicable laws
GuestFlow is not responsible for missed bookings due to client delay or inaction.
5. Payment Terms
All fees are outlined in your Service Agreement. Unless otherwise stated:
Payments are recurring and billed monthly
Fees are non-refundable
Late payments may result in service suspension
Disputed charges must be submitted in writing within 7 days
Failure to pay may result in immediate service termination.
6. Intellectual Property
All systems, workflows, templates, automation structures, messaging frameworks, and proprietary methods remain the intellectual property of GuestFlow. Clients receive a limited, non-transferable license to use deliverables solely for their podcast operations.
You may not:
Resell our systems
Reverse engineer our workflows
Distribute proprietary frameworks
Claim ownership of our internal infrastructure
7. Outreach Compliance
GuestFlow deploys outreach campaigns in accordance with industry best practices. However, clients acknowledge that:
Cold outreach involves inherent risk
Deliverability is influenced by domain history
Email platform policies may change
Platform suspensions are outside our direct control
Clients are responsible for ensuring their business complies with applicable laws including CAN-SPAM, GDPR, and other relevant regulations.
GuestFlow disclaims liability for penalties arising from misuse of client-owned domains or accounts.
8. Limitation of Liability
To the maximum extent permitted by law GuestFlow shall not be liable for:
Indirect or consequential damages
Lost profits or business interruption
Platform suspensions
Changes in email provider policies
Guest no-shows
Reputation damage caused by client messaging changes
Our total liability shall not exceed the total amount paid by the client in the prior 30 days.
9. No Earnings Guarantee
While we may reference performance benchmarks, we do not guarantee:
Podcast revenue
Audience growth
Sponsorship acquisition
Listener metrics
GuestFlow guarantees system performance, not business outcomes beyond scope.
10. Termination
Either party may terminate services pursuant to the Service Agreement. Upon termination:
Access to proprietary systems may be revoked
Outstanding balances remain due
Confidentiality obligations survive termination
11. Confidentiality
Both parties agree to maintain confidentiality regarding:
Business strategies
Guest lists
Outreach messaging
Internal workflows
Proprietary methods
Confidentiality survives termination.
12. Website Use
You agree not to:
Scrape or copy website content
Use our brand without permission
Reverse engineer our positioning frameworks
Misrepresent your affiliation with GuestFlow
13. Modifications
We reserve the right to update these Terms at any time. Continued use constitutes acceptance of updated Terms.
14. Governing Law
These Terms shall be governed by the laws of Indiana in the United States of America.
Any disputes shall be resolved through binding arbitration in Hamilton County, unless otherwise agreed.
15. Contact
For legal inquiries:
info@guestflowos.com
