GuestFlow Privacy Policy


Effective Date: [Insert Date]
Last Updated: [Insert Date]


GuestFlow (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.


This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:


  • Visit our website

  • Subscribe to our newsletter

  • Engage our services

  • Communicate with us


By using our website or services, you consent to this Privacy Policy.

1. Information We Collect


We may collect the following categories of information:


A. Personal Information You Provide


  • Name

  • Email address

  • Company name

  • Podcast name

  • Payment information (processed via third-party providers)

  • Communication content (messages, emails, inquiries)

B. Automatically Collected Information


When you visit our website, we may collect:


  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Referring URLs

  • Cookies and usage data

C. Client Operational Data


If you engage GuestFlow services, we may access:


  • Prospect lists

  • Outreach campaign performance data

  • CRM pipeline data

  • Booking and calendar data


We do not claim ownership of client data.

2. How We Use Your Information


We use collected information to:


  • Deliver and operate our services

  • Respond to inquiries

  • Provide customer support

  • Process payments

  • Send newsletters and marketing communications

  • Improve website performance

  • Analyze campaign performance

  • Maintain system security


We do not sell your personal information.

3. Newsletter Communications


If you subscribe to our newsletter:


  • We will send periodic emails related to podcast growth, guest acquisition, and related insights.

  • You may unsubscribe at any time using the link in any email.

  • We do not share subscriber lists with third parties for independent marketing purposes.

4. Third-Party Service Providers


We may use third-party providers to operate our business, including but not limited to:


  • Email platforms

  • CRM systems

  • Analytics tools

  • Payment processors

  • Cloud hosting providers

  • Outreach software


These providers may process data on our behalf under their own privacy policies.

We are not responsible for third-party privacy practices.

5. Cookies & Tracking Technologies


We may use cookies and similar technologies to:


  • Improve user experience

  • Analyze website traffic

  • Understand user behavior

  • Optimize marketing performance


You may disable cookies through your browser settings.

Disabling cookies may affect site functionality.

6. Data Security


We implement reasonable technical and organizational safeguards to protect your information.

However:


  • No transmission over the internet is 100% secure.

  • We cannot guarantee absolute security.

  • You provide information at your own risk.

7. Data Retention


We retain personal information:


  • For as long as necessary to provide services

  • As required by law

  • For legitimate business purposes


Client data may be retained following termination for recordkeeping, legal, or compliance purposes unless otherwise agreed.

8. Your Rights


Depending on your jurisdiction, you may have rights to:


  • Access your personal data

  • Request correction

  • Request deletion

  • Object to processing

  • Withdraw consent


To make a request, contact us at:
info@guestflowos.com


We may verify your identity before fulfilling requests.

9. International Users


If you access our services from outside of the United States of America, your data may be transferred and processed in jurisdictions where privacy laws differ.


By using our services, you consent to such transfer.

10. Children's Privacy


GuestFlow services are not directed to individuals under 18.


We do not knowingly collect personal information from minors.


If we learn we have collected such information, we will delete it.

11. Outreach & Client Campaign Data


For clients using our outreach systems:


  • Prospect data is processed solely for campaign execution.

  • GuestFlow does not sell or redistribute prospect lists.

  • Clients are responsible for ensuring compliance with applicable communication laws (CAN-SPAM, GDPR, etc.).


We disclaim liability for misuse of client-provided data.

12. Limitation of Liability


To the maximum extent permitted by law:


GuestFlow shall not be liable for:


  • Unauthorized access beyond our reasonable control

  • Data breaches caused by third-party providers

  • Platform suspensions

  • Loss of data due to client misconfiguration

13. Updates to This Policy


We may update this Privacy Policy at any time.


Updated versions will be posted on this page with a revised effective date.


Continued use of our website or services constitutes acceptance of the revised policy.

14. Contact Information


For privacy inquiries:


GuestFlowOS
info@guestflowos.com